Terms and Conditions

Welcome to Prishaa Jewels!

By accessing, browsing, or purchasing from our website [www.prishaajewels.com], you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Prishaa Jewels

Prishaa Jewels is a registered and legally recognized brand offering premium-quality artificial Korean jewelry that blends elegance, class, and affordability. We pride ourselves on delivering beautiful, timeless designs with on-time, reliable, and professional service.

2. Eligibility

By using this website, you confirm that you are:

• At least 18 years of age, or using the site with the consent and supervision of a parent or legal guardian.

• Legally capable of entering into a binding contract under applicable laws.

3. Product Information

We strive to provide accurate descriptions, images, and pricing for all our jewelry. However, due to lighting, monitor settings, or batch variations:

• Minor differences in product color, design, or finish may occur.

• All images are for representation purposes only.

4. Pricing & Payment

• All prices listed on our website are in INR (Indian Rupees).

• We only accept online payments via our secure payment gateway partner Razorpay.

• Orders will be processed only after successful payment confirmation.

• We reserve the right to modify pricing without prior notice.

5. Order Acceptance & Cancellation

• Your order is considered accepted only after we confirm it via email or SMS.

• We reserve the right to cancel any order due to inventory issues, pricing errors, or suspected fraudulent activity.

• Once an order is placed, it cannot be cancelled or modified by the customer.

6. Shipping & Delivery

• We provide on-time delivery through reliable logistics partners.

• Delivery timelines may vary based on your location and other external factors.

• You will receive tracking information once your order is shipped.

• We are not responsible for delays caused by courier companies or unforeseen events.

7. Returns & Refunds

We accept returns or refunds only under the following conditions:

• You received a damaged, wrong, or misplaced order.

To be eligible:

• You must submit a full unboxing video showing the issue clearly.

• Requests must be raised within 3 days of delivery.

• Refer to our Return & Refund Policy for complete details.

8. Intellectual Property Rights

• All content on the website, including product images, names, logos, designs, and descriptions, are the sole property of Prishaa Jewels.

• We do not sell or use third-party branded products.

• No person or entity is allowed to copy, resell, reproduce, or distribute our products or brand assets without written consent.

• Legal action will be taken against anyone found misusing our products, designs, or intellectual property.

9. Prohibited Conduct

Users are prohibited from:

• Misusing or tampering with the website.

• Placing fraudulent or false orders.

• Using our content or products for resale or redistribution.

10. Limitation of Liability

Prishaa Jewels shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or services.

• Any losses due to unauthorized transactions or payment gateway issues not caused by us.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.

12. Legal Jurisdiction

These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts of Delhi, India.

13. Customer Support

We believe in building trust and being available for our customers at every step. For any issues or queries:

Email: [prishaajewels@gmail.com]